Cooktop Electric

 

HELPFUL HINTS/SIMPLE THINGS TO CHECK BEFORE YOU CALL FOR SERVICE

Problem/Symptoms Things to Check/Correct Result

Not working at all/only lights working

The burners require 240 volts the indicator lights only 120 volts

If it is working, good job

If not, Please contact us for service.

Breaker may be half tripped but may not look like it.

Check breaker..trip off and then back on..

With plug in burners-

If some burners are working and others are not

Make sure the burner is properly plugged in.

Check to see if it will work in another position. If it does not the burner is bad and needs replaced.

If it does work the problem is likely in the control.

Glass / Ceramic Cooktops-

If one or more burners are working and one or more or part of one is not working

The unit has proper voltage so the problem is inside the unit. Unless you are qualified to test and work on 240 volts circuits, we recommend you call for service.

Please contact us for service.